AI Demo Scripts

What This Looks Like

Built on your business — your hours, your services, your location

Simple Aesthetics — Dr. Hunaina Mirza

clairie.ai

12 real scenarios your practice faces every week

Script 1 — SMS, 9:47 PM Tuesday

After-Hours Text Inquiry

Leak #1 · $72-90K/yr

Today

Patient · 9:47 PM

Hi, I'm interested in Botox but I've never had it done. How much does it cost and do you have availability this week?

... no response ...

Patient · 10:22 PM

Hello?

... no response ...

Clinic · Next day 1:34 PM

Sorry for the late reply! We'd love to help. Our Botox starts at $10/unit. When works for you?

Patient · 2:01 PM

Thanks, I already booked somewhere else.

With Clairie AI

Patient · 9:47 PM

Hi, I'm interested in Botox but I've never had it done. How much does it cost and do you have availability this week?

AI · 9:47 PM

Hi! Thanks for reaching out to Simple Aesthetics. Botox pricing depends on the areas you'd like to treat and how many units are needed — most patients invest $300-$600 per session. Since it's your first time, Dr. Mirza offers a free consultation to assess your goals and give you an exact quote. No pressure, just a conversation.

AI

Would you like to book? We have openings this week: Thursday 2 PM, Friday 11 AM, or Saturday 10:30 AM.

Patient · 9:49 PM

Oh wow that was fast! Saturday morning works. What should I expect at the consultation?

AI · 9:49 PM

Saturday at 10:30 AM — you're booked! Dr. Mirza will review your skin, discuss the areas you'd like to address, and give you a personalized treatment plan with pricing. It typically takes about 20 minutes. Many patients choose to do their first treatment the same day.

AI

We're at 2-54 Cathedral High St in Markham. Free parking on-site. You'll get a confirmation shortly. Have a good night!

Booked in 4 minutes · 15+ hours before staff responds

Script 2 — Website Chat, 7:15 PM Sunday

Website Chatbot — First-Time Visitor

Leak #1 · $72-90K/yr

Chatbot · auto-prompt

Hi there! Welcome to Simple Aesthetics. Is there anything I can help you find today?

Visitor

yeah I want to get rid of my wrinkles lol. what do you recommend?

Chatbot

Great question! A few options depending on wrinkle type: Botox — best for movement lines like forehead and crow's feet, results in 3-7 days, lasts 3-4 months. Fillers — best for deeper lines and volume loss in cheeks and lips, instant results, lasts 6-18 months. Microneedling — best for overall skin texture and collagen stimulation, gradual natural improvement. Dr. Mirza can assess which works best in a free consultation. Want to book one?

Visitor

I think I need fillers AND botox. Is it expensive?

Chatbot

For combined Botox + filler, most patients invest $800-$1,500. The free consultation gives you an exact quote -- no surprises. I have Tuesday 2:30, Wednesday 3:00, Friday 11:00, or Saturday 1:00 PM.

Visitor

Friday at 11. Sarah Chen, 647-555-0192

Anonymous visitor to booked consult in under 3 min 7:15 PM Sunday -- no staff available

Script 3 — Phone Call, 3:22 PM Thursday

AI Voice — Missed Call During Treatment

Leak #1 · $72-90K/yr

Phone rings -- AI answers on second ring while Dr. Mirza is mid-procedure

AI Receptionist

Thank you for calling Simple Aesthetics. How can I help you today?

Caller

Hi, I was wondering about laser hair removal? How much and how many sessions?

AI Receptionist

Smaller areas like upper lip start at $100-$150/session. Larger areas like full legs are $300-$500. Most patients need 6-8 sessions. We offer package pricing. Which area were you thinking?

Caller

Full Brazilian and underarms.

AI Receptionist

Great choices -- approximately $250-$400/session for the combination. Dr. Mirza offers a free consultation to give you an exact quote. I have Saturday at 10 AM, 12:30, or 3 PM.

Caller

12:30 works. Priya Patel, 905-555-0847.

Booked in 2 min -- zero interruption to current patient 80% of voicemail callers never call back

Script 4 — Automated Sequence

No-Show Recovery

Leak #3 · $13.5-27K/yr

Wed 2:00 PM

Missed Appointment

Jennifer Park was booked for a chemical peel consultation. It's 2:15 PM -- she hasn't arrived.

Wed 2:15 PM

AI → Jennifer

Hi Jennifer, we noticed you weren't able to make your 2:00 PM appointment -- no worries at all! Would you like to reschedule?

Thu 10:00 AM

AI → Jennifer

Hi Jennifer, just following up. Here are openings: Friday 11:30 AM, Saturday 2:00 PM, or Sunday 10:00 AM. Just reply with one.

Thu 10:43 AM

Jennifer responds

So sorry! Something came up with my kids. Saturday at 2 works.

Thu 10:43 AM

AI → Jennifer

No need to apologize! You're rebooked for Saturday 2:00 PM. You'll get reminders the day before and 2 hours before.

Fri 10:12 AM

Jennifer confirms

Reminder sent → Jennifer replies "C" → Confirmed for Saturday 2 PM.

Recovered in 24 hrs · zero staff time Layered reminders prevent repeat no-show

Script 5 — Automated Trigger at 8 Months

Dormant Patient Reactivation

Leak #4 · $22.5-60K/yr

Trigger

8 Months Since Last Visit

Anika Sharma had microneedling last summer. Happy with results but never rebooked. Currently forgotten in the system.

Tue 10:00 AM

AI → Anika

Hi Anika, it's Simple Aesthetics! It's been a while since your last visit, and we've been thinking of you. We hope your skin has been loving the results from your microneedling series! Since your last visit, we've added PRP facials and body contouring. Dr. Mirza would love to see how your skin is doing. Book a complimentary check-in?

Sun 10:00 AM

AI → Anika (follow-up)

A lot of patients who did microneedling are now pairing it with PRP for even better collagen results. Free skin assessment for returning patients.

Sun 2:17 PM

Anika responds

Oh hi! I've been meaning to come back. I was wondering about PRP. What's the cost?

Sun 2:17 PM

AI → Anika

Welcome back! PRP is $400-$600/session, many do a series of 3. Combined with microneedling, collagen results are significantly enhanced. Wednesday 1:30, Thursday 3:00, or Saturday 11:00?

Sun 2:24 PM

Anika books

Thursday at 3 please! → Booked for consultation with high likelihood of PRP series ($1,200-$1,800).

Reactivated after 8 months of zero contact 100-200 dormant patients in Jane waiting

Script 6 — 2 Hours Post-Appointment

Post-Appointment Review

Leak #5 · Ranking lift

AI · 5:00 PM Friday

Hi David! Thank you for visiting Simple Aesthetics today. If you have a moment, a quick Google review would mean the world to Dr. Mirza and our team. It helps other patients in Markham find us.

★ Leave a Review

David taps the link

★★★★★ "Second time for Botox and couldn't be happier. Dr. Mirza is incredibly knowledgeable. Results look natural. The booking process was so easy. Highly recommend!"

8-12

projected new reviews/month with automation

~0

reviews/month currently (no system)

90 days

to close the review gap vs. EliteMD (55+ reviews)

One tap from text to review form. No searching required. Friction eliminated.

Script 7 — SMS Automated, After Booking

Appointment Reminder Cascade

Leak #3 · $13.5-27K/yr

AI · Instantly

Hi Sarah! Your consultation with Dr. Mirza is confirmed for Friday at 11:00 AM. Simple Aesthetics, 2-54 Cathedral High St, Markham. Free parking on-site. We look forward to seeing you!

AI · 48hr before

Your appointment is in 2 days! A few tips to prepare: avoid blood thinners, come with a clean face, and arrive 5 min early if it's your first visit.

AI · 24hr before

Hi Sarah — quick reminder: your consultation with Dr. Mirza is tomorrow (Friday) at 11:00 AM. Reply YES to confirm or let us know if you need to reschedule.

Sarah

YES

AI

You're all set for tomorrow at 11. See you then, Sarah!

AI · 2hr before

Good morning Sarah! See you in 2 hours at 11:00 AM. We're at 2-54 Cathedral High St, Markham. Free parking on-site.

No-show rate drops 50-60% · 4 automated touchpoints

Script 8 — SMS Automated, After Booking

Pre-Appointment Prep & Intake

Care Quality

AI · After Booking

To make the most of your time with Dr. Mirza, could you fill out your intake form? It takes about 2 minutes. [Complete Intake Form]

Patient

Done!

AI · 48hr before

Thank you! Since you're coming in for fillers, a few prep tips: avoid Aspirin, Ibuprofen, and alcohol for 48 hours before your appointment. This helps minimize bruising.

AI

We've also emailed you a detailed care document with everything you need to know before your visit. If you have any questions at all, just text or call us — we're available 24/7.

Patient

Amazing, thank you so much!

Dr. Mirza reviews history before appointment · Zero paperwork in-clinic

Script 9 — SMS, 6:12 PM Monday

Cross-Service Upsell

+$18-38K/yr

Today

Patient · 6:12 PM

I need Botox again. Also thinking about my lips

Clinic · Next day

When works for Botox?

Books solo Botox, lip concern ignored

With Clairie AI

Patient · 6:12 PM

I need Botox again. Also thinking about my lips

AI · 6:12 PM

Great timing! Many patients pair Botox with lip fillers -- $800-$1,200 combined vs $300-$600 solo. Dr. Mirza can do both in a single visit. Want to book the combo?

Patient · 6:14 PM

Ooh let's do the combo!

Visit value: $300-$400 → $800-$1,200 AI acts as consultative advisor

Script 10 — SMS Automated, 24hr Post-Treatment

Post-Care Follow-Up

Care Quality + Retention

AI · 24hr Post-Treatment

Hi! How are you feeling after your filler appointment? Mild swelling is normal for 24-48 hours.

Patient

My lip is more swollen than expected, is that normal?

AI

Very normal! Swelling peaks at 24-48 hours and resolves in 3-5 days. Ice packs 10 min on, 10 min off will help.

AI

Any severe pain, numbness, or discoloration?

Patient

No, just puffy and sore when I smile

AI

Completely normal range. We've emailed you a detailed aftercare guide with everything you need for the next few days. And remember — if anything changes or you have any questions at all, text or call us anytime. We're available 24/7 for support.

Patient anxiety resolved in 5 min · Escalation path catches real complications

Script 11 — SMS, 3:15 PM Thursday

Package & Loyalty Recognition

Retention

Today

Patient · 3:15 PM

Book my next laser session

Clinic

When works?

Booked at full price, no mention of session count or package

With Clairie AI

Patient · 3:15 PM

Book my next laser session

AI · 3:15 PM

This will be session 5! You're eligible for our Completion Package -- 15% off remaining sessions ($212.50 vs $250). Want me to apply the package pricing?

Patient · 3:17 PM

I didn't know there was a package!

Patient commits to full course · $250-$750 additional revenue secured

Script 12 — SMS Automated, 3 Months Post-Treatment

Service Renewal Reminder

$24-72K/yr recurring

Today

3 months post-Botox: Patient thinks about rebooking...

Gets distracted by life...

6 months later, tries a competitor

With Clairie AI

AI · 3 Months Post-Treatment

Hi Jessica! It's been 3 months since your last Botox. Most patients find this is perfect timing for a refresh. Want to book your next session?

Patient

Thank you for the reminder!! Saturday 10:30 please

AI

You're booked for Saturday at 10:30 AM! You'll get a confirmation and prep tips before your appointment. See you then!

Captures natural repeat cycle · Each renewal $300-$600

Revenue Impact

The Revenue Each Script Recovers

$72-90K After-Hours Text — Lead conversion gap, patients who text after 6 PM Leak #1

$72-90K Website Chatbot — Anonymous visitors who browse and leave without booking Leak #1

$72-90K AI Voice — Calls that go to voicemail mid-treatment, 80% never call back Leak #1

$13.5-27K No-Show Recovery — Missed appointments with no follow-up system Leak #3

$22.5-60K Reactivation — Dormant patients sitting in Jane, no outreach Leak #4

Indirect Review Automation — Higher visibility, more clicks, more inbound leads Leak #5

$13.5-27K Reminder Cascade — 4-touch automated sequence cuts no-shows by 50-60% Leak #3

Quality Prep & Intake — Digital forms + service-specific prep before every visit Care

$18-38K Cross-Service Upsell — AI identifies needs and recommends combinations Growth

Retention Post-Care Follow-Up — 24hr check-in with escalation to Dr. Mirza Care

Retention Package Recognition — Loyalty pricing when AI tracks session history Loyalty

$24-72K Renewal Reminders — Proactive outreach when treatments are due Recurring

These 12 scripts plug leaks worth $108K-$177K/yr + growth & retention

The Bottom Line

Every Script Is a Patient You're Losing

Recovering just 2-3 patients per month = $3,000 - $4,500 in recovered revenue.

These scenarios happen in your practice every single week.

9:47 PM text -- no response Phone rings mid-treatment No-show -- empty chair 8 months dormant

The AI doesn't sleep. The AI doesn't forget. The AI books.

clairie.ai · AI Revenue Infrastructure